Help Centre
What is Neteller?
Neteller is an online payment system that enables users to deposit, withdraw, and transfer funds online. It allows for same-day payments and instant cash transfers to and from affiliated merchant [...]
Do I need to open an account with Neteller?
Yes, you will need to open an account with NETELLER in order to use their services to deposit or withdraw funds from an online account or merchant. Opening a Neteller [...]
I already have a Neteller account. Can I use it?
Yes, you can use your existing Neteller account to fund your account. However, please ensure that the email address registered with your Neteller account matches the one you use in [...]
How do I fund my account using Neteller?
To deposit funds into your account using Neteller, follow these steps: Log in to your account. Go to the 'Cashier' tab and select 'Deposit'. Look for the Neteller logo and [...]
How long does it take to credit money to my Neteller account?
There are two ways to deposit funds into your account. If you choose to make a deposit using a credit card, the transfer will be instant as long as it [...]
How long does it take for money to get credited to My Account with Neteller?
Assuming that your Neteller account has enough funds, the money will be credited to your account instantly.
How much does Neteller charge for this service?
For the latest information on Neteller's processing times and service charges, we recommend visiting their website or contacting their customer support directly. You can find more information by clicking on [...]
Can I withdraw through Neteller if I deposited through other means?
Yes, in order to withdraw funds using Neteller, you must have previously made a successful deposit using your Neteller account. Once you have done so, you can visit the cashier [...]
Can I withdraw more than my initial deposit using Neteller?
Please keep in mind that although we do allow withdrawals to bank accounts, they must first be approved by our internal review team, which typically takes up to three business [...]
What is the average processing time for Neteller withdrawals?
Before any withdrawals are finalized, they are first approved by our internal review team, which typically takes up to three business days. Once your withdrawal has been processed, it will [...]
Are there any transaction fees associated with Neteller payments?
There is no fee for Neteller deposits or withdrawals from our end. However, it is possible that Neteller may charge a fee for these transactions, so we advise you to [...]