Help Centre

What happens if the dealer makes a mistake?

If by any chance, the dealer makes an error during the game, the game round will be paused, and a review will be conducted. You and other players will be notified through chat or an on-screen pop-up message that the situation is under investigation. In case the pit boss can resolve the issue right away, the game will resume as usual. However, if the error cannot be resolved immediately, the game round will be annulled, and the initial bets will be refunded.

Latest update: March 24, 2023