Help Centre

What happens if I experience a disconnection while playing a live casino table game?

If you lose connection during a live casino table game, don’t worry, the game will continue as there are usually other players participating in the same round. Even if you can’t reconnect in time to make a decision, any bets you have placed will stand, and the game will proceed as normal. For example, if you’re playing Blackjack and lose connection, your hand will be considered a ‘stand.’

To check the result of the round, you can simply click on the ‘Game History’ or ‘Clock’ tab/button in your live dealer game window. This will provide you with all the relevant information regarding the game, including the outcome of the round, so you can keep track of your winnings and losses.

Latest update: April 25, 2023