How do I make a formal complaint?

In case you are not satisfied with any of our services, we strive to resolve your concerns promptly and effectively. If you wish to file a formal complaint, you can reach out to our Customer Support Team via Live Chat or E-mail.

To ensure a quick and thorough investigation, please provide the following details in your complaint:

• Full name
• Date of birth
• Home address
• Registered email address
• Mobile number

Please include all relevant information in your complaint, and our team may request additional information via email. We will carefully investigate your complaint and provide you with a response in a timely manner.